Resource Center

Dash Door of Miami Names New CFO

by Steve Sanko on 8/10/2017

Dash Door Appoints Scott Schneider as Chief Financial Officer

Dash Door expands leadership team to support evolving business in architectural products and installation market.

Dash Door & Closer Service, Inc., one of Florida’s largest independent automatic door suppliers and specialty glass contractors, continues its investment in new executive talent with the hiring of Scott Schneider as Chief Financial Officer (CFO).  Mr. Schneider will report to Dash Door’s chief executive officer, Steve Sanko, and will be a part of the company’s senior leadership team.

Mr. Schneider is an accomplished executive bringing with him an extensive background in strategic planning, performance management, corporate finance, financial planning and analysis, tax, and risk management.

“Dash Door has been experiencing tremendous growth, and as we expand our product and service offerings, Scott’s financial and operational expertise will be an exceptional addition to our team,” says Steve Sanko, CEO of Dash Door.

With more than 17 years of management experience, Schneider joins Dash Door from Kaufman Rossin where he led the business consulting practice.  Before joining Kaufman Rossin, he worked at Deloitte Consulting LLP for six years.  A certified public accountant and a chartered financial analyst, he earned a master of business administration from the Fuqua School of Business at Duke University and a Master of Accounting from the University of Florida.

“It is a tremendous opportunity to join Dash Door at such an exciting time,” said Schneider. “I’m looking forward to helping Dash Door succeed in the next phases of its strategic transformation.”

Where are your keys?

by Steve Sanko on 3/12/2017


It’s a great occasion when we can admit an issue faced by our our own company and happily report that it has been solved by one of the very products we represent and support.  Dash Door is happy to pass along an informative white paper and provide a product testimonial that has had a positive impact on our daily workflow and efficiency.  Products like the T21 Medeco Key Management system greatly simplify workflow while providing auditing functions with a simple interface.

Dash Door & Closer Service, Inc. maintains an ever-growing fleet of vehicles serving a South Florida client base.  When project scheduling or scheduled vehicle maintenance requires personnel changes, quick access to vehicle and/or tiered inventory storage keys by tech team members across multiple company departments – a key management system is vital.  Dash Door had previously spent many minutes each morning ‘looking for keys” as they related to the previous evenings emergency service calls or called audible “vehicle swaps” based on vehicle inventory.  Investment in key management has changed how Dash Door mobilizes in the morning for the better.  There are no more “where are your keys” moments.  While Dash Door may utilize many of the Division 8 products we represent; few have directly affected our daily workflow as has the T21 Key Management System.


———White Paper exerpts below————–


Simplifying key management for small to medium sizes businesses and organizations


Keys are an essential element to secure many locations and devices, but keeping up with keys can be an ongoing challenge. Problems can occur in any business or organization that uses a dozen or more keys. How do you keep up with them all?


Think about the maintenance worker with a ring full of keys who doesn’t know which one goes to what. Consider the office pegboard where keys are supposed to be hanging – and often aren’t. The sign-out sheet for keys nearby probably hasn’t been used in weeks. Picture that drawer full of stray keys and the time you had to go through every one to unlock a specific door or lock. How much time might a small business spend looking for keys? In an urgent situation, everyone might have to stop what they’re doing and join the search – but at what cost to the business?


Keeping up with keys can be a common problem for a variety of business and organizations, including the following:


•Property management, including estate agents, multi-tenant office buildings, retail units, local residents’ associations, etc.

•Doctors, dentists, veterinarians, chiropractors, etc.

•Healthcare. One UK study found that nurses spent as much as 40 minutesvin an eight-hour shift looking for keys to drug cabinets

•Schools typically have many doors to lock or facilities to protect

•Hotels, or other hospitality businesses such as chalet resorts

•Small manufacturing sites, which must control key access to machinery as well as door locks

•Automotive dealerships and workshops – anywhere keys to multiple vehicles must be managed, including carpools and rental car companies

•Group homes and similar sites where facilities are shared

•Home help providers. For example, one company provides bicycles for employee transportation, and they need a way to track who is using which bikes based on who has the keys to unlock them In fact, almost any small to medium sized business (SME) can face challenges controlling and managing their keys


Download the original Medeco White Paper here

Miami Convention Center

Dash Door’s Glass & Glazing Group has been awarded the Interior Glass Package for the Miami Beach Convention Center Renovation & Expansion Project interior glass package.  Dash Door’s scope entails all interior curtainwall, interior storefront doors and all interior glass / mirrors.

Per general contractor Clark Construction’s website, the $500 million project features the renovation of 500,000 square feet of exhibit space and all ancillary interior spaces, including the building’s main entrance.  The project is estimated to generate $5 billion in economic impact over 30 years.

The Clark team also will renovate the convention center’s façade, adding a new curtain wall system and decorative “fins.” Additionally, they will construct a 60,000 square-foot ballroom expansion with meeting and pre-function space.

Outside of the building, the project team will transform over six acres of parking lot space into a public park and perform landscaping and infrastructure improvements to the convention center campus. A new parking structure will replace the existing surface lots and will be integrated with the building. Additionally, the team will refurbish Convention Center Drive and 19th Street.

The Miami Beach Convention Center Renovation & Expansion Project is being designed to achieve LEED® Silver certification.

Facchina Construction is acting as an integrated prime subcontractor on the project.

Project completion is slated for 2018.”

Rendering / above project data courtesy of Clark Construction

Dash Door shall update with project photos throughout construction.


The importance of educating a client on the standards of the 10A/10B finishes is imperative in setting expectations for both client and service provider.  We have spoken to many distributors who have reviewed warranty claims made based on a lack of knowledge of the topic.  The article reprinted here has served as a guide for many where manufacturers may have faltered in educating distribution on the topic.  We offer it here in the hopes of serving the community in having accurate talking points to discuss on the front end rather than after a client is disappointed in a finish after time has passed.

As reprinted from:

By Bouchard Jr., H. Matt
Publication: Doors and Hardware
Date: Tuesday, May 1 2001


AS A FINISH IN THE HARDWARE INDUSTRY, US10B IS ONE OF the most misunderstood. This is due to the fact that the product will continue to change over time. In addition, it is not consistent from one manufacturer to another, but it is not intended to be, based upon the process used to attain the finish. It is my wish here to explain why this finish is misunderstood and to supply information to architects, designers and hardware specifiers that will clarify that this is an unstable finish that will continue to change in appearance from the day the product is manufactured.

The procedure for finishing various types of hardware products (flat plates, locks, exit devices and several other products) with the US10B finish is to use an oxidation process. Oxidized hardware provides an old or antique look often selected for esthetic reasons by the owner or the architect. Hardware items with this finish may appear to be uniform, but are usually not an exact match. However, each manufacturer does follow finishing methods that are fairly consistent within the products that they manufacture. Once products are installed, product appearance will change rapidly with use, normal wear, and exposure to the elements.

For example, an escutcheon plate on a lockset is seldom touched, but the lever or knob is touched constantly during use of the product. The lever handle itself will become polished (wearing off any oxidizing that was applied), causing the lever to be a different color than the escutcheon plate immediately behind it. Another example would be of a kick plate. People kick kickplates. However, when US10B material is specified, kicking will result in removing the oxidation from the plate. Where the plate is not kicked, it will still remain oxidized, showing a darker finish.

The base metal used for US10B finished products is critical to the outcome of the finish. Is the material brass, bronze, or steel? Oxidation will change the surface color of the brass- or bronze-based material. The more copper in the base material, the darker shade the final finish will be. Many hardware products are desired with dark oxidized finishes, as viewed on BHMA match plates. US10B is a finish compatible with the architectural colored anodic aluminum finishes.

Steel must be electroplated with brass or bronze before it can be oxidized. Steel-based material that has been plated is intended to be compatible with–not match–brass- and bronze-based material to have a similar oxidized appearance. Even with its appearance being similar to an oxidized product, the fact is that the electroplating process is different and the resulting product will react differently. More on this point will be discussed later.

The following chart shows the brass and bronze compounds used to manufacture various pieces of the finish hardware that we use daily. Cast and wrought brass used in the hardware industry are often referred to as yellow brass. Bronze has a higher percentage of copper in it than brass, giving it a redder or darker appearance.

Oxidizing Process
Chemical oxidizing is a treatment that colors the surface of the metal, Originally, most hardware had a base
material of brass or bronze that did not have any protection or plating over it. Materials simply oxidized overtime. Wear from use naturally polished the hardware where it was touched, but other areas were seldom or never touched, and their dark appearance remained.

According to the ANSI/BHMA Standard A156,18, “Materials and Finishes,” 2000, US10B (613) is dark oxidized satin bronze, oil rubbed (commonly referred to as antique bronze). This standard describes a color, not the process of how the finish was created.To oxidize, there are three factors needed:
* The temperature of the solution for oxidation.
* The time for the product to be submerged in the solution.
* The alloy of the base material.
Today, some of our standard hardware products are still oxidized in this same manner, yet there are also some products that are electroplated to give the appearance of having been oxidized.

Electroplating Process
Electroplating is the depositing of a metallic coating onto an object of hardware by putting a negative charge onto the product and immersing it into a solution containing an ingot of the metal to be deposited. The metallic ions of the ingot carry a positive charge and are attracted to the negatively charged parts. When the positive ions reach the negatively charged part, the deposit is made, and the surface color of the product is changed.

Part of this process includes product cleaning, polishing, pre-treatment and post-treatments. These steps are often more critical than the electroplating step itself. Consideration must also be given to safety issues in handling the various chemicals, proper waste treatment and disposal, and a host of other issues.

In the electroplating process of hinges and other products that do not receive oxidation, US10A (641)/US10B (640) is an imitation of the oxidizing process. US10A (641) is lacquered, a process commonly used for steelbased material. BHMA lists the three digit number of 641 but does not recognize the US10A finish commonly used in the industry. US10B (640) is plated and oil-rubbed, a process commonly used for brass-based material. However, several manufacturers will provide US10B (640) (oil-rubbed) on steel based material. One point of caution: when the oil dries, there is no protection on the steel based hinge except the plating material. This may cause the product to revert back to its natural state more rapidly. Steel products that are not protected against environmental elements will eventually begin to rust.

Hardware which is electroplated has an under-plating of copper or nickel, followed by two coats of plated bronze. Then a coat of black nickel is applied which is subsequently struck-off to provide the relieved appearance. If the product is of a brass- or bronze-based material, the product is then oil-rubbed; if it is steelbased, it is lacquered. This provides the desired appearance to be compatible with other hardware that has been oxidized. An important point here is that the finish is to be compatible, not be a perfect match. This is the area that is most misunderstood.

According to ANSI/BHMA A156.18, “Materials and Finishes,” 2000, the finish referred to as US10B (613) is a category “B.” To quote the category listing: “Category B finishes are those that are unstable and are applied to the base material or are the base material defined by the description in 5.2. These finishes shall be compatible with the BHMA match plates, but these finishes cannot and do not match from one alloy or form of material to the next and from one manufacturer to the next.”

This same standard also refers to US1OA (641) Category (614E). To quote the category listing: “Category E finishes shall be equivalent in appearance when compared with the corresponding Category A, B, or C finishes. They shall be viewed using the formula specified in and”

Section reads: ‘Comparative finishes shall appear the same when viewed two feet apart and three feet away, on the same relative plane.” Section reads: “Viewing Conditions. Place the specimen on a neutral background (middle gray to white) and illuminate it with natural or artificial daylight in”

When Specifying US10B
The most common problem in misunderstanding this finish is to think that all products will appear identical. Most individuals will hold the products side by side and expect that the finishes will match precisely. This will not be the case. The time in the solution, the base metal, the composition of the solution, the humidity of the area where the process takes place, electrical currents in the plating baths, even local temperature and altitude will affect this finish. Additional causes for differences in color or hue will be the amount of oil applied (this is normally a hand operation) as well as the amount of time from manufacturing to end use. Once oil is applied to the product, it begins to dry. Depending on climatic conditions, the oil may dry faster and offer less protection. Once the product is installed, the deterioration process will begin. First, the act of actually using the hardware will cause change. Where the products are touched, the oil and oxidation will begin to wear, Acids from the hands will begin to break down the finish as well. Areas that are not touched will remain fairly consistent to the condition of the products when they were received.

Care and Maintenance
Care and maintenance of all finished hardware products should be as important as the proper selection and use of all construction materials. Abrasive cleaners, harsh chemicals or lacquer thinner should not be used to clean the surface of any door hardware. The most commonly used cleaner should be a lightly dampened, clean, cotton cloth, Most manufacturers will void their warranties when products are abused. The use of abrasives and harsh chemicals is often considered abusive treatment.

An informed customer is normally a happy customer. Hopefully, this information may help architects, designers and end users in understanding the purpose and intent of a finish that may have been unexplained in the past. We are alt customers of one another. The purpose of this article has been to fill in some of the blanks.



Compound / Base Materials Percent

Copper 85.0
Tin 5.0
Zinc 5.0
Lead 5.0
Copper 70.0
Tin None
Zinc 27.5
Lead 2.5

Copper 90.0
Tin 9.0
Zinc 1.0
Lead None

Copper 60.0 to 80.0
Zinc 20.0 to 40.0
Lead None

35 Other Antique Finishes
Other finishes that react in the same manner as US10B (613) are:
* US5 (609) brass, (638) steel — Satin brass, blackened, satin relieved, clear coated
* US7 (610) brass, (636) steel — Satin brass, blackened, bright relieved, clear coated
* US15A (620) brass, bronze, (647) steel — Satin nickel-plated, blackened, satin relieved, clear coated
* US17A (621) brass, bronze, (648) steel — Nickel-plated, blackened, relieved, clear coated


US10A and US10B – The Misunderstood Finishes

Attention-of-Operators---AvigilonThe human brain has limited attention span capabilities. A 1999 study (Green, 1999) found that after 20 minutes, guards watching a video scene will miss up to 95 percent of all activity. Leveraging advancements in video pattern detection, video analytics technology addresses this issue and has comprehensively evolved from being a strictly forensic tool into a powerful proactive solution. Paired with high-definition imaging, HD analytics provides security operators with highly accurate alerts and clear image detail, enhancing their ability to effectively intervene and take action when an incident occurs.

The economics of human attention

Artificial intelligence pioneer, Herb Simon stated, “A wealth of information creates a poverty of attention.” Simon noted that most technology systems were focused on providing as much information as possible without taking the human attention span into consideration. Consequently, these systems provided a surplus of information to people, when what was needed were systems that filtered out irrelevant information and, highlighted items of interest (Simon 1996).

What Herb Simon was describing was the theory of attention economics; an approach to the management of information that treats human attention as a scarce commodity and a limiting factor in the absorption of information. The attention economics theory supports the creation of systems that take attention capabilities into consideration in their design, creating filters to ensure the first content a user is presented with is relevant and of interest.

The security risk of the human attention span

Security-Risk---AvigilonBased on the theory of attention economics, most security control centers and corresponding video surveillance systems today present security personnel with a wealth of information, leading to a poverty of attention. Several studies have shown a disturbing trend in operator performance:

1. Security operator performance degrades considerably after 20 minutes
2. Poor image quality accelerates this rate of degradation
3. Viewing twice the number of cameras accelerates degradation by a factor of two

The concept of video analytics technology is to present only the information that will require an operator’s immediate attention. However, the vast majority of these systems create a disproportionate amount of irrelevant information contributing to operator confusion and inaction.

The evolution of video analytics

Video Analytics Graphs - AvigilonVideo analytics has evolved across a series of three technologies:

1. Video Motion Detection – any change from one frame to another is important
2. Advanced Video Motion Detection – any change that deviates from a background model is important
3. Advanced Video Pattern Detection – Any change that has a pattern of a known object type is important

Video Motion Detection (“VMD”) is now a standard feature included with most new surveillance cameras, recorders and video management software. The VMD feature focuses on detecting any pixel movement from scene to scene based on a simplistic user defined threshold. VMD is most effective in sterile and static environments however the technology is limited in dynamic environments, resulting in high false alarm rates. Unfortunately, this high rate of false alarms leads directly to a rapid decrease in operator attention.

In response to this limitation, the industry then progressed from VMD to Advanced Video Motion Detection (“AVMD”). AVMD is based on background modeling, alerting on any change that deviates from an established background model. This technology focuses on monitoring a scene and using the data captured via complex manual calibration to identify moving objects. AVMD is effective when set up and calibrated correctly, yet is limited when background composition changes (e.g. environmental, seasonal and physical changes), increasing false alarm rates over time and initiating the need for regular recalibration.

The latest evolution in video analytics is Advanced Video Pattern Detection, which is based on pattern modeling algorithms, alerting on any change that has a pattern of a known object type such as a person or a vehicle. The technology focuses on recognizing the objects in view and using information of the movement of the object to accurately classify it. Consider how humans recognize objects: we recognize an object based on its look, shape and movement. Advanced Video Pattern Detection works in a similar fashion.

Of the three types of video analytic technologies noted above, Advanced Video Pattern Detection provides the lowest rate of false alarms, helping to sustain operator attention by highlighting information that is relevant and of interest.

The combination of high-definition video and analytics

High Definition Video - AvigilonIn a 1983 study (Nuechterlein, 1983) on visual sustained attention, data showed a strong correlation between image quality and sustained attention, where lower video quality translated into a decrease in sustained attention. Within the security industry, security operators cannot see what is not captured and inevitably it is impossible to enhance low resolution images, thus highlighting the importance of high quality video.

With the evolution of high-definition video surveillance, the use of higher resolution and higher quality video is an effective tool to increase sustained operator attention.

In 2008, a study (Sulman, Sanocki, Goldgof, & Kasturi, 2008) on the effectiveness of human video surveillance performance indicates there are severe limitations in the ability of humans to monitor simultaneous signals. The results of the study showed that observers miss 60% of targets when monitoring nine displays versus only 20% when monitoring four displays.

With the use of higher resolution imaging in combination with appropriate lenses and camera placement, organizations now have the opportunity to reduce the total number of installed cameras. High-definition imaging provides the benefit of wide area coverage with the ability to digitally zoom into areas of interest for clear detail within a scene. With this increased coverage, fewer cameras are required to cover a vast area resulting in fewer monitors for an operator to view. According to the 2008 study, this technology can contribute to an increased rate of object identification.

A high-definition video analytics solution combined with advanced video pattern detection technology addresses human attention span and target identification challenges in four ways:

1. Pattern modeling filters detection to known objects
2. Highly accurate object detection provides users with alarms that are relevant and of interest
3. Appropriately deployed high resolution cameras reduce total camera count, increasing operator target identification ability
4. High-definition video provides images that are rich in detail providing the evidence required to take appropriate action


The video surveillance market has reached a critical point in the ability to increase security operator attention span and provide effective proactive surveillance solutions. The results of several studies on the topic show that it has become increasingly important to leverage advancements in video analytics technology, such as video pattern detection, to address the challenge of increased information with decreased attention spans. We are now in the era of high-definition video imaging. HD analytics paired with high-definition imaging provides security operators with highly accurate alerts and clear image detail, giving them the ability to effectively intervene in a situation of interest and take action.

For more information of how Avigilon™ HD Analytics technology can increase the effectiveness of your video surveillance system, please visit

Download the Avigilon white paper here.

According to a recent global survey by Forbes,1 most organizations (58% of respondents) monitor fewer than half of their valuable assets with surveillance. That means that many assets are left unprotected despite the fact that in the U.S. alone, companies spend over $15 billion per year on video surveillance.

According to the same survey, for respondents who do use video surveillance, a majority (66%) said that for the locations or facilities where video surveillance is in use, fewer than half are actively monitored by security personnel. Instead, video is recorded and stored, only to be used forensically – to provide evidence after an incident takes place.

Avigilon’s end-to-end solutions are sharper and smarter, enabling you to cost-effectively and intelligently protect all of your valuable assets:

  • Sharper, with higher resolution to give you the ability to cover more assets with fewer cameras – while still providing incredibly detailed images to enable identification, and
  • Smarter, to bring intelligence to the full end-to-end security system, making security proactive, not reactive – and changing the cost model to make securing all your valuable assets affordable and cost-effective

Traditional surveillance solutions use analog cameras that provide limited coverage and deliver images lacking detail for identification purposes. Most security installations are collections of individual tools that don’t work well together, which reduces performance and slows response time. And many of these systems must be operated from a central console, which means that security personnel out on rounds cannot respond to an incident that occurs across campus until they return to the command center, losing valuable time. In addition, research shows that humans are not well suited to watching video on multiple screens for long periods of time – they lose concentration after 20 minutes and miss up to 95% of activity. Their attention span is even worse when the images are low resolution. This lack of attention limits the effectiveness of using people to actively monitor surveillance video.

At Avigilon, we believe end-to-end solutions with intelligent capabilities – encompassing HD cameras (such as our new 7K HD Pro camera), software, access control management, and self-learning video analytics (now included in many of our HD Pro cameras) – provide security that is sharper and smarter to better protect your people, property and assets.

We at Avigilon believe that there are 5 primary ways that sharper, smarter end-to-end solutions can protect your organization.

1. Sharper imagery provides broader coverage and greater visibility

Sharper-Imagery---AvigilonHigh resolution imaging provides clear, sharp, HD images to maximize situational awareness over a larger area while at the same time enabling detailed image capture to zoom in on critical items such as faces or license plates. But HD cameras alone are not enough – the rest of your system must deliver the scalability, decoding, bandwidth and storage to handle HD – without sacrificing resolution. To address these challenges, Avigilon has developed High Definition Stream Management (HDSM)™ 2.0, a proprietary technology that drastically reduces server-client bandwidth requirements and makes optimal use of computing and storage resources. That means that even with many high resolution cameras deployed across multiple sites, security personnel aren’t watching a spinning icon on the screen as a video image loads. Instead they can manage all of their live and recorded HD video and see results immediately – without sacrificing resolution – for faster response time.

2. Smarter video analytics deliver exceptional accuracy

Video-Analytics---AvigilonRather than using video surveillance strictly to search for evidence after an incident has occurred, video analytics supplies the intelligence to evaluate what is happening in real time and alerts security personnel so they can take action. However, many video analytics solutions provide too many false alarms even with extensive, time-consuming manual calibration. Avigilon’s advanced pattern-based technology minimizes false alarms by only paying attention to what’s most important, detecting the people and vehicles in a scene and watching what they do. In addition, with Avigilon’s patented self-learning analytics, the system learns about the background scene by itself – without calibration. And its alerts become more accurate over time with Avigilon’s patented teach-by-example technology.

3. Smarter access control solutions put time back on your side

Access-Control---AvigilonAccess Control should not be a discrete, isolated system bolted on to the rest of your security solution. Avigilon’s Access Control Manager (ACM) is integrated into our end-toend solution and has the flexibility to interface with many systems that you may already have in place, eliminating duplication of effort and increasing productivity. With ACM’s browser-based access, security personnel can respond to incidents faster by taking action immediately from any device, anywhere. During an emergency evacuation, ACM helps security personnel track employees in a safe location and gives first responders the locations of employees still within the facility. A high-end, secure, IT-friendly system, ACM helps keep your people, property and assets safe.

4. A smarter end-to-end solution enables faster response times

Avigilon delivers an integrated end-to-end solution to give security personnel the ability to respond rapidly and mitigate an incident before damage is done. For instance, through the power of integration, if ACM detects a person trying to use an invalid badge to gain access to a facility, security personnel can instantly see video of the person and respond appropriately. When video analytics detects a person in an “authorized personnel only” zone, and security personnel confirm that the person is an intruder, they can take action to talk down the intruder via a camera-linked speaker, call on-site security or law enforcement to respond, or in extreme cases, initiate facility lock-down or evacuation via ACM. Smarter end-to-end integration helps increase the effectiveness of your security team.

End-to-end Solution - Avigilon

5. Sharper, smarter solutions change the cost model for security

The Avigilon solution makes better security more cost-effective in many ways. With our HD cameras, you can cover more area with fewer cameras. Combined with our HDSM 2.0 technology, you can increase image resolution while minimizing the requirements – and costs – for storage and bandwidth. With video analytics, one operator can monitor 10X the number of screens, optimizing security personnel workload and capabilities. Just as our self-learning analytics is designed to run without manual calibration, our entire solution is designed to work out of the box for faster time to value. And if you need assistance, you can reach our friendly, knowledgeable customer service staff 24/7 to talk to a real person who will help you get up and running quickly.

With the recent addition of the 7K HD Pro and HD Pro with Analytics cameras to Avigilon’s portfolio, our end-to-end security solutions are sharper and smarter than ever. We help you see what once could not be seen, and by making the visual actionable, we give you the intelligence to act, not react. All of this helps change the cost model for security so you can afford to protect all your valuable assets.

In addition, many organizations are already using Big Data and business intelligence based on information from the digital world to change the way they do business – to better understand customers, increase productivity, improve the supply chain, provide better care, cut costs, increase revenue, and reduce risk. Avigilon’s smarter, sharper solutions can bring information from the physical world into the realm of Big Data to help improve your business in similar ways. This digitization of the physical world may start as a security solution today, but it has the potential to grow and transform your business. To learn more, visit

Download the Avigilon white paper here.


As Forbes Insights found in a recent study, many organizations underutilize video surveillance in their business*. The majority of those surveyed (58%) said they cover less than half of their valuable assets with video surveillance; unsurprisingly, businesses with widely distributed assets, such as remotely located power stations or cell towers, face particular challenges covering a majority of their assets with video surveillance.

According to the same survey, of respondents who do use video surveillance, a majority (66%) said that for the locations or facilities where video surveillance is in use, fewer than half are actively monitored by security personnel. The top concern preventing more monitoring is cost-effectiveness (52% of respondents).

Recent advances in digital video technologies make it possible to address concerns about the effectiveness and cost of active monitoring, as well as dealing with bandwidth issues for remote sites. Deploying increased intelligence in cameras and in devices at the edge of the network can ensure that people get access to the right video data in a timely manner.

Addressing the challenge of remote sites

Video surveillance can be a very effective way of securing and managing dispersed and remote assets. By providing immediate “eyes on” any remote site, centralized personnel can respond to security threats and even operational issues quickly and appropriately. However, simply having the cameras available is not enough, because streaming all that video to a centralized location is at best a waste of resources, and may not be possible at all.

Streaming video across long distances can be problematic and costly. Beyond the obvious question of bandwidth limitations, intermittent increases in latency or drops in throughput quickly lead to lost data. The best solution for drastically reducing the opportunity for data loss is to keep the recording as close to the cameras as economically viable. When coupled with greater intelligence at the edge through video-analytics-enabled cameras, this approach offers opportunities to significantly reduce the amount of data that needs to be sent to a central location in the first place.

Video analytics is software that analyzes a video stream to make sense of what is happening in a scene. Typically, video analytics is used to alert security personnel about events that may require action, reducing the need to constantly monitor all the cameras. And video analytics can also provide the intelligence to reduce bandwidth and storage requirements. Video analytics performed on or near the camera allows all the video to be analyzed and tagged with metadata and then streamed to a local video recorder that intelligently decides whether to record based on live events. This dramatically reduces the amount of footage recorded, minimizing storage and bandwidth needs without losing critical data. Furthermore, when a remote investigator needs to search the video, the metadata can be very quickly searched, retrieved and presented to the user, so that only the essential video needs to be retrieved and transmitted over a long distance.

Avigilon cameraUltrahigh resolution cameras provide great coverage of vast areas, reducing total camera count while still providing enough detail for identification purposes. But ultrahigh resolution cameras increase the challenge for bandwidth and storage management, particularly in remote sites with limited information technology resources. Avigilon’s High Definition Stream Management (HDSM)™ technology coupled with a local recording server makes it possible to deploy cameras with very high resolution even in remote sites with limited bandwidth. Because HDSM technology ensures that only the appropriate resolution and portion of video is transmitted from the server to the viewing client (in both live and recorded video), a centrally located investigator can efficiently view video from any Avigilon camera: From 1 megapixel through 7K (30 MP), all can be viewed over a connection with limited bandwidth.

Why not record on the camera itself?

In an effort to keep the recording as close to the camera as possible, many would like to do away with the recorder completely. This is a good strategy if a site has only one or two cameras with modest resolution, but as soon as the resolution of a camera is greater than 3 MP, and/ or storage requirements are for multiple weeks or even months, the solid state storage used in most cameras becomes prohibitively expensive or simply unavailable in sufficiently large quantities to meet the specific application. Our analysis shows that the total cost of ownership of a system per unit of storage can quickly reach 10 times that of an equivalent system with spinning disks. These cost differentials and storage capacity limitations may be reduced or even eliminated with time; but for now, the most efficient solution is a recorder with spinning disks such as Avigilon Control Center (ACC) Edge Solution (ES) High Definition (HD) Recorder

Managing a large number of remote devices

o ensure the secure and continuous operation of the whole system, each device must receive regular updates to its firmware. With hundreds or even thousands of devices on the network, managing updates of each device individually can quickly become a problem. Avigilon ensures that every update of recorder software also updates the cameras attached to the recorder by packaging the latest firmware for each model of Avigilon camera with every server update. System administrators can remotely deploy and manage recorder software updates from a single, central location and automatically cascade updates to all the individual devices. This enables system administrators to quickly update the entire system at once, making it easier to keep the system healthy.

In addition, the system administrator has a holistic view of the entire system and can verify that each device is functioning as intended. If a problem should occur, it is easy to remotely troubleshoot the issue.

To ensure the privacy of the law-abiding people who are being surveilled, it is necessary to manage the access rights and system permissions of people who can view the video. Systems with many thousands of devices will often have hundreds of users. If access to every device or every site needs to be managed individually, keeping user roles and privileges up to date is a very heavy administrative burden. It is essential to ensure that people’s access rights are appropriately updated as they move to different positions in an organization, or removed immediately when they leave the organization. Avigilon lets administrators manage user access and privileges centrally for all sites and devices and enables delegation of responsibility for this administration along regional or other lines, to ensure that the burden of administration does not need to rest with a single individual.

In addition, Avigilon enables users to access the sites and devices that they need quickly and efficiently, even in a large, distributed system. Users can find and access the sites that they need with a minimum of effort, so they can see what is relevant, organized in a logical fashion, regardless of the physical setup of recorders and cameras across sites.

Avigilon remote devices

Changing the cost model for monitoring remote sites

The Avigilon solution makes better security of remote sites more cost-effective in many ways. With our ultrahigh resolution cameras, you can cover more area with fewer cameras, lowering installation, licensing and maintenance costs. Combined with our HDSM 2.0 technology and our ability to record at the network edge, you can increase image resolution while minimizing the requirements – and costs – for storage and bandwidth. And by incorporating video analytics, one operator can monitor 10 times the number of screens, optimizing security personnel workload and capabilities. With roaming guards, Murphy’s law says that something will happen in the location where the guard isn’t. With remote monitoring and video analytics, you can reduce costs while ensuring that your security personnel don’t miss a thing.


There are many challenges to keeping multiple remote sites secure. Deploying on-site security personnel is usually too expensive. Video surveillance can be challenging due to inadequate IT resources at remote sites, which can limit the ability to view and record video data. And when there are many remote sites, the number of devices and complexity of the system can create challenges for system administration, maintenance and even users trying to view the right data. Avigilon addresses these issues with an end-to-end security system incorporating ultrahigh definition cameras, video analytics and video recorders that operate at the network’s edge. The system is designed to reduce storage and bandwidth requirements while minimizing administration and maintenance time. Taken together, the Avigilon system makes it cost-effective to protect all of your assets no matter how remote they are.

Download the Avigilon white paper here.

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